8.3 If a Ridacard is allowed to expire before being “topped up” with another one or four weeks, then the time purchased will not start until the card is used on one of our buses – this is called “activate on first use”. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter. Our night buses run from midnight until the early hours to get you home. 7.3.1 Should an attempt to collect the monthly amount due by Direct Debit be rejected, Lothian will attempt to collect the overdue amount after seven days. Once a replacement card has been issued, only that replacement card must be used for travel or subsequent Ridacard purchases. WIN WIN WIN!!! This information is required to establish and maintain your payment schedule and will be securely processed by our partners, PayWizard plc, in accordance with PCI DSS standards. Customer Services Department NightBus services. Notice of any change to this fee will be posted in our Travel Hubs and on the Lothian Buses website. 4.5 Correspondence related to Direct Debit payments, refunds and cardholder details can be emailed to directdebit@lothianbuses.co.uk. Refunds of any Direct Debit overpayments will be made only upon written request and at Lothian Buses discretion, up to a maximum of 6 months payments. 2.2 Ridacards can be used for travel on Edinburgh Trams in both the Airport and City Fare Zones, but must be successfully validated on one of the Platform Validators at each tram stop, prior to boarding the tram. “Academic Year 2017/2018”), we will set the Student Ridacard expiry date to the 30th November of the year in which that course finishes (so for the example above, 30th November 2018), giving you plenty of time to come into one of our TravelHubs. 4.2 Refunds on Advanced Purchase Annual Ridacards are paid in accordance with the published scale. For Direct Debit Student Ridacard holders, please note your Direct Debit will not automatically cancel once your Ridacard passes the matriculation expiry date. With our live tracker we follow the location of your bus and tell you when it’s due to arrive at your stop. We operate over 50 regular services with plenty of connections across the network. 7.2.2 Changing the payment date may result in a pro-rationed charge for travel, which is payable at the time the payment date is changed. East Coast Buses – Connecting Edinburgh with the towns and villages of East Lothian. That in itself is worth the price of the card, but it’s the convenience of travelling across Edinburgh and the Lothians whenever you want without the hassle of searching for the exact fare which seals the deal for our Ridacard customers. Lothian City Buses – We operate over 50 regular services with plenty of connections across the network. Student and child discounts are available too. Find out how to get around, check out ticketing options, hear from other students and pick up hints and tips in our blog! 6.5 We will retain your information for the time that you have a Ridacard registered in your name and for up to 5 years after the last use of your card, less if the data is no longer required for its original purpose, after which your data will be securely deleted. For a travel deal this good, check the table below for full details of prices for adults, students and children, and any travel restrictions that apply. We run four services connecting the City Centre, North Edinburgh and West Edinburgh with the airport. 4.3 For cancelled Direct Debit Ridacards, a refund of money paid but not required to pay for travel will be made. Lothian Buses has announced adult single fares are to go up from £1.30 to £1.40 while the price of an adult day ticket will rise from £3.20 to £3.50. Lothian Buses has announced the rise will take place on its Lothian, Lothiancountry and EastCoastbuses services from Sunday 2 February. Whenever a Student Ridacard is issued or purchased, we require that you show us a valid Photo-ID Student Matriculation, issued from one of the qualifying Universities or Colleges within our operating area. Coronavirus Closure. The fares will go up from Sunday 2 February and will affect adult and children fares, as well as Ridacard … The Ridacard 7-day pass seems a good value, especially as the Airlink bus is included. Here are the answers to the questions our customers ask us most frequently. Tickets must be retained as proof of purchase and only up to a maximum of three days travel will be refunded. Alternatively, if a Ridacard is “topped up” before the current product expires, then the current expiry date will be extended by the amount of time purchased and the card will remain continuously valid throughout – the updated expiry date will be shown on your receipt. TravelHub – Pop in to see us if you’re looking for information on our services or to buy or top-up your Ridacard. 1.5 It is the responsibility of the cardholder to notify Lothian Buses of any change to their contact details. Look out those crayons and don't forget to share their finished artwork with us! Visit our Ridacard page for prices and full details. In light of the UK Government advice on Coronavirus (COVID-19), we have made the very difficult decision to suspend our Lothian Motorcoaches tour operation with immediate effect. Refunds are only available on Annual, Student 9 Month and Direct Debit Ridacards. Annandale Street 2.1 Ridacards can be used for travel on all Lothian Buses services, NightBuses, Lothian country (city & cityWEST zones) and East Coast Buses zones A & B. Ridacard is not valid for travel on special services, East Coast Buses zones C-F and Edinburgh Bus Tours. 4.1 To apply for a refund, the card must be returned to one of our Travel Hubs. Lothian Buses… … Where you can travel with citysmart. Buying a Ridacard is much cheaper than paying for tickets every day. For student matriculation cards which show only the academic year as the expiry date (i.e. 1.1 The Ridacard scheme is promoted and operated by Lothian Buses Limited, 55 Annandale Street, Edinburgh, EH7 4AZ. 4.3.2 Lothian reserves the right to withhold the £25 initial administration fee from any refund where a Direct Debit has been cancelled within 12 months of the date of issue, or where the terms and conditions of Ridacard have otherwise been breached. Bus: citysmart journeys can be used on all Lothian Buses services except Airlink, NightBus, service 98 and outwith Zone A & B on Lothian Country Buses … 7.3.2 Should any second attempt to collect payment also fails, the Ridacard and associated subscription will be immediately cancelled. Customer Services 9.2 Student Ridacards will not be valid for travel beyond the expiry date of the matriculation card which must be presented at the time of purchase. 6.1 Lothian Buses will be what’s known as the ‘Controller’ of the personal data you provide to us. TravelHub – Pop in to see us if you’re looking for information on our services or to buy or top-up your Ridacard. Further details can be found in our Customer Privacy Notice. For weekly, four weekly and Annual Ridacards which have failed without any sign of visible damage, a replacement card will be loaded with compensatory time up to a maximum of three days – no monetary refund will be paid in respect of any cash fares paid. Buying a Ridacard is much cheaper than paying for bus tickets every day. 7.2 Direct Debit Ridacards are loaded with 5 years continuous validity, with the expiry date shown on the bus ticket machine/platform validator display every time the card is used. The balance of any time purchased over and above the first 28 days will be refunded by cheque. We may also share your personal information with the police and other law enforcement agencies for the purposes of the prevention or detection of crime, where required by law to do so. DAYtickets) that have been purchased. Passengers who have not validated their Ridacard before boarding must pay the on-board fare of £10. Ridacard offers you unlimited travel across our network on: Lothian city buses. We do not collect any personal data we do not need to provide these services. The Ridacard 7-day pass seems a good value, especially as the Airlink bus is included. We’ll give you as much notice as possible if there are any planned diversions in place or changes to our bus routes. Whenever a Student Ridacard is first issued, your printed receipt will contain the details of what the “Matriculation Expiry” of that card has been set to. Sign in for quick access to your favourite stops, journeys and services. Adult and child singles and day tickets, pre-paid multiple singles and 'Ridacards' are also available, with senior citizens travelling on free travel passes in line with the rest of Scotland. NightBus – Our night buses … 2.2 Ridacards … Otherwise, we will not share your personal information with any other third parties without your prior consent. NightBus – Our night buses … If you need to cancel a Direct Debit with us, pop into one of our TravelHubs, or call 0113 320 7108 (Mon-Fri 0900-1730). Pop in to see us if you’re looking for information on our services or to buy or top-up your Ridacard. Bus officials have stressed that the single fare has not risen for more than two years. 6.2 For all Ridacards, we collect and processes the following personal information: name, address, date of birth, a passport size photograph and, for Student Ridacards, the college or university attended and matriculation date. Customer Services Lothian Buses have operated a flat-fare system since March 2006. 2.1 Ridacards can be used for travel on all Lothian Buses services, NightBuses, Lothian country (city & cityWEST zones) and East Coast Buses zones A & B. Ridacard is not valid for travel on special services, East Coast Buses zones C-F and Edinburgh Bus Tours. Should you opt in to our marketing, your information will be kept with us until you notify us that you no longer wish to receive this information. Lothian Buses have announced a fare hike across their services, which is set to come into force early next month. East Coast Buses – Connecting Edinburgh with the towns and villages of East Lothian. 4.3.3 Direct Debit payments will continue, irrespective of Ridacard use, until either the Ridacard is returned to one of our Travel Hubs, or the Direct Debit mandate is cancelled by the cardholder. 7.2.1 This date may be changed so long as at least one scheduled Direct Debit payment has been collected, and that any requested change is notified to Lothian at least ten days before a scheduled payment date. We run four services connecting the City Centre, North Edinburgh and West Edinburgh with the airport. It’s our best value travel option and you can enjoy unlimited travel 24/7 across the city with Edinbugh Trams and Lothian Buses. You can buy a Ridacard at any of our TravelHubs and there are numerous ways to pay. We monitor the network closely to check the status of all our services and issue alerts if there are any changes. 7.2 Monthly Direct Debit payments are due one month from the date the subscription is initiated. Our night buses run from midnight until the early hours to get you home. 1. The account holder may also contact Lothian, by calling 0113 320 7108 or visiting one of our Travel Hubs, to arrange for immediate payment of the overdue amount. 5.1    Lothian Buses reserve the right to vary these Terms and Conditions. Connecting Edinburgh with the towns and villages of East Lothian. Use of Ridacard is subject to these terms. Lothian Country – This popular service connects communities around West Lothian seven days a week. ️ https://bit.ly/3dQ70KM. 6.3 For Direct Debit customers, we also collect email addresses for account correspondence, and bank details. The value of the whole weeks used between card activation and card return will be deducted from the price paid at the current 7 Day Student Ridacard price. Find out how to get around, check out ticketing options, hear from other students and pick up hints and tips in our blog! See also 7.2 for Direct Debit cardholders. … 1. For those all important bus times, we have detailed timetables for every service across the network. 8.1 Following initial card purchase, advance purchase 1 week and 4 week “top ups” can be purchased from PayPoint agents within the Lothian Buses operating area. This popular service connects communities around West Lothian seven days a week. EH7 4AZ. [19] It is purchased initially from a … 4.4 For Student 9 Month Ridacards, the start date for the calculation of any refund will be the date when the card is returned to Lothian Buses. Continued eligibility to purchase a Student Ridacard beyond that date will require the cardholder to repeat the above process by presenting their new matriculation card at one of our Travel Hubs. If you wish to cancel your direct debit Ridacard, please email directdebit@lothianbuses.co.uk with a note of your Unique Reference Number (6-digit number on the front of your Ridacard, to the left of your photograph), your Ridacard number (the 8-digit number beneath the word “Ridacard”), … Subject to clause 4.3, any part of the administration fee which is not used to pay for travel or otherwise withheld as a consequence of a breach of these terms, will be included in any refund due after cancellation of the subscription and the return of the card to Lothian. East Coast Buses – Connecting Edinburgh with the towns and villages of East Lothian. Ridacard offers you unlimited travel across our network on: The more you travel, the more you save. Customer Services Department For those all important bus times, we have detailed timetables for every service across the network. Connecting Edinburgh with the towns and villages of East Lothian. Keep yourself & others safe by following this guidance! 1.3 Drivers, Ticket Services Assistants and officials of Lothian Buses, East Coast Buses and Edinburgh Trams may inspect the Ridacard at any time. What's included with Ridacard? 8.2 Zone C & D Ridacards cannot be topped up at PayPoint agents – “top ups” for these cards can only be purchased at one of our Travel Hubs. Here are the answers to the questions our customers ask us most frequently. For secondary school pupils travelling with Student Ridacards, the expiry date will be set to the 30th of November in the year in which you leave school. Continuing students should visit one of our TravelHubs before this date, taking with them their new student matriculation card, so that we can issue you with a new Student Ridacard. TravelHub – Pop in to see us if you’re looking for information on our services or to buy or top-up your Ridacard. An adult day ticket costs £4.50 and a child day ticket £2.50. Pop in to see us if you’re looking for information on our services or to buy or top-up your Ridacard. Tickets; Using the bus For student matriculation cards which show only the month in which the card expires (i.e. 1.1 The Ridacard scheme is promoted and operated by Lothian Buses Limited, 55 Annandale Street, Edinburgh, EH7 4AZ. Use. You also have the option of paying weekly, four-weekly or annually and top-ups can be bought from our TravelHubs and at PayPoint retailers across the city. Our Data Protection Officer can be contacted at DPO@lothianbuses.co.uk. An administration fee of £10 will be charged for the return of such cards, where the card has not been reported lost or stolen. The cardholder must also ensure that the photograph on their card remains a recognisable true likeness. It’s easy to select the bus you need or plan your journey with our interactive route maps. If you have lost your Ridacard, please email our Retail Team at. In order to ensure that our Student Ridacard continues to offer the very best value for money, we need to make sure that Student Ridacards can be used only by those who are entitled to them. 1.4 A card issue fee (currently £3) is payable when a Ridacard is issued. Junior Ridacards are not valid for travel on or after the cardholder’s 16th birthday. 4.3.1 Any refund will be calculated from the date the Ridacard is returned to one of our Travel Hubs, which must be at least five working days before the monthly payment date. If you live in Edinburgh and the Lothians, this section has all you need to plan your travel arrangements. The Lothian 'Ridacard' bus pass is a pre-paid plastic smartcard giving unlimited travel on regular daytime and night bus services, as well as Edinburgh Trams services. Living and studying in Edinburgh? Airport fares on Lothian Buses will remain the same. On the Lothian Bus website, it seems to say that one can only purchase the card at specific locations - and I don't see … 2.3 In case of difficulty, the cash fare for the journey should be paid and the card taken to one of our Travel Hubs within two working days, where it can be checked and replaced if necessary. As of February 2020 , an adult single fare is £1.80 and a child fare costs 90p. If you live in Edinburgh and the Lothians, this section has all you need to plan your travel arrangements. Ridacard offers you unlimited travel across our network on: Edinburgh Trams (all zones) Lothian city buses; NightBus … Airport Buses – We run four services connecting the City Centre, North Edinburgh and West Edinburgh with the airport. Use of Ridacard is subject to these terms. 2.1 Ridacards can be used for travel on all Lothian Buses services, NightBuses, Lothian country (city & cityWEST zones) and East Coast Buses zones A & B. Ridacard is not valid for travel on special services, East Coast Buses zones C-F and Edinburgh Bus Tours. On the Lothian Bus website, it seems to say that one can only purchase the card at specific locations - and I don't see … Lothian Country – This popular service connects communities around West Lothian seven days a week. With the help of our essential guide, you’ll discover the very best of Edinburgh and the Lothians. Lothian’s season ticket Ridacard, which was last increased in 2018 will also to subjet to an increase. 7.3 It is the account holder’s responsibility to ensure adequate funds are available when payment is requested. 1.2 Ridacards remain the property of Lothian Buses at all times and Lothian Buses reserves the right to withdraw the Ridacard at any time. Tram: citysmart journeys can be used for travel on Edinburgh Trams to or from all stops except Edinburgh Airport.Only one customer can use a citysmart card at any one time on Edinburgh Trams. Lothian Country (city zone & cityWEST zone) East Coast Buses … If your Student Ridacard is set to expire on or near 31 December, please remember that our TravelHubs have special festive opening times. Travelling around Edinburgh and the surrounding areas has never been easier with our popular Journey Planner. TravelHub – Pop in to see us if you’re looking for information on our services or to buy or top-up your Ridacard. Buying a Ridacard is much cheaper than paying for bus tickets every day. The firm, which provides transport services across Edinburgh and the Lothians, say it will be the first time in two years that they have increased the cost of tickets.. What’s included with Ridacard? Ridacard validity and usage are not matched to Direct Debit payments – the card must be returned to a one of our Travel Hubs in order to cancel any Direct Debit. 3.2 Once cancelled, Ridacards must NOT be re-used. Adult Ridacard fares will also go up, but all child and student fares will stay the same. 7.1 The Direct Debit administration fee, currently £25, is payable in addition to the first monthly travel payment in order to initiate any subscription. Our Best Value option is available for a one-off fee followed by a monthly Direct Debit. This popular service connects communities around West Lothian seven days a week. Proof of age is required at time of purchase. EH7 4AZ. It is purchased initially from a Lothian Travel Shop, where the owner's picture is … 1️⃣ Wear a face covering (unless exempt) 2️⃣ Wash your hands or use sanitiser before/after travelling 3️⃣ Sit … You can download the application form here. The fee for a replacement card (currently £3) will be waived if the failed card is undamaged. Help us reach 100,000 TWITTER followers in our 100TH YEAR and YOU could WIN an ANNUAL RIDACARD for YOU & YOUR FAMILY! 6.6 If at any point you believe the information we process on you is incorrect, you can request to see this information and have it corrected or deleted. If you have a Student Ridacard and are unsure about its validity, please visit one of our TravelHubs, taking with you both your Ridacard and your most recent student matriculation card – our team will be happy to help you. 6.4 We use the information of Ridacard holders for customer services, administration, and fraud prevention. 9.1 Student Ridacards are only available to pupils of secondary schools in the Lothian Buses operating area and to full-time students in possession of a currently valid photo-ID matriculation card from one of the following Universities and Colleges: Edinburgh Napier University, Edinburgh Theological Seminary, Heriot-Watt University, Newbattle Abbey College, Queen Margaret University Edinburgh, SRUC (formerly Scottish Agricultural College), The Edinburgh College (formerly Edinburgh’s Telford College, Jewel & Esk College and Stevenson College) and University of Edinburgh. We’ll give you as much notice as possible if there are any planned diversions in place or changes to our bus routes. 9.3 Junior Ridacards are available to passengers aged between 5 and 15 (Direct Debit – 14). There's a maze, word search and three bus pictures to colour in. For those who are no longer students, our TravelHub staff can swap your Student Ridacard for an Adult Ridacard. We operate over 50 regular services with plenty of connections across the network. With our live tracker we follow the location of your bus and tell you when it’s due to arrive at your stop. The Lothian 'Ridacard' bus pass is a pre-paid plastic smartcard giving unlimited travel on regular daytime and night bus services. With the help of our essential guide, you’ll discover the very best of Edinburgh and the Lothians. East Coast Buses – Connecting Edinburgh with the towns and villages of East Lothian. We only collect basic personal data about you. Airport buses. The start date for the calculation of any refund will be the date when the card is returned to us. We monitor the network closely to check the status of all our services and issue alerts if there are any changes. Sign in for quick access to your favourite stops, journeys and services. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. Annandale Street Living and studying in Edinburgh? Travelling around Edinburgh and the surrounding areas has never been easier with our popular Journey Planner. 2.2 Ridacards… Ridacard offers you unlimited travel across our network on: Lothian Country (city zone & cityWEST zone), East Coast Buses (city zone a & county zone b). It’s easy to select the bus you need or plan your journey with our interactive route maps. “December 2018”), we will set the Student Ridacard expiry date to the last day of that month (so for the example above, 31st December 2018). Airport Buses – We run four services connecting the City Centre, North Edinburgh and West Edinburgh with the airport. No refunds are available on Student 9 Month Ridacards which have less than 15 weeks validity remaining. Lothian Country – This popular service connects communities around West Lothian seven days a week. Lothian City Buses – We operate over 50 regular services with plenty of connections across the network. Towards the end of that period, continuing Direct Debit customers should visit one of our Travel Hubs to have the validity of the card extended. If you’re … 3.1 Cardholders, or in the case of a Junior card the cardholder’s parent or carer, must report loss or theft of the card or any technical failure in person at one of our Travel Hubs where a replacement card with the same expiry date will normally be issued. 2.4 Lothian Buses will withdraw any Ridacard which it believes has been tampered with or is being misused or has become illegible (see 1.5 above) or electronically unreadable. 1.6 Ridacards are not transferable and will be withdrawn without refund if presented for travel by anyone other than the person whose photograph appears on it. Lothian Country – This popular service connects communities around West Lothian seven days a week. Ridacard is our best value travel option and you can enjoy unlimited travel on our services across Edinburgh, and parts of East Lothian. Lothian Lothian It is purchased initially from a Lothian Travel Shop, where the owner's picture is … The Lothian 'Ridacard' bus pass is a pre-paid plastic smartcard giving unlimited travel on regular daytime and night bus services. Tickets; Using the bus If required, a replacement card can be obtained on payment of the appropriate fee. Cardholders who are no longer eligible students must visit one of our Travel Hubs where any purchased time up to a maximum of 28 days will be transferred to a new Adult Ridacard. For Direct Debit Ridacards which have failed without any sign of visible damage, the cardholder will be refunded the value of the lowest cost equivalent on-bus tickets (e.g. For Student Ridacards issued after February 2014, the matriculation expiry date is printed on the front of the card. 2. The card is programmed to expire on or immediately after the same day as the expiry date of your student matriculation card and will not work on our buses afterwards. 1.2 Ridacardsremain the property of Lothian Buses at all timesand Lothian Buses reserves the right to withdraw the Ridacard … It can now be exclusively revealed that Lothian Buses lost around £12 million in expected income from sales of its bus pass Ridacard when compared to equivalent figures last year. See also 7.2 for Direct Debit cardholders. Travelling by bus to and from school? – this popular service connects communities around West Lothian seven days a week our TravelHubs have special festive opening.. Please email our Retail Team at an Annual Ridacard for an adult day ticket £2.50 also... Risen for more than two years 1.2 Ridacards remain the same monitor network! Than 15 weeks validity remaining need to provide these services is set expire! Colour in cardholder must also ensure that the single fare has not risen more... 7.2 monthly Direct Debit – 14 ) recognisable true likeness be the date when card! There 's a maze, word search and three bus pictures to colour.. Accordance with the airport and West Edinburgh with the towns and villages of East Lothian, please remember our... Of £10 for quick access to your favourite stops, lothian buses ridacard and services it is purchased initially from a travel... The single fare has not risen for more than two years pay on-board. Responsibility of the appropriate fee be immediately cancelled to us best of Edinburgh and West with..., but all child and Student fares will also go up, but all child and Student fares stay. Easy to select the bus Lothian Buses Limited, 55 Annandale Street,,. For those lothian buses ridacard important bus times, we have detailed timetables for service! Annual, Student 9 Month and Direct Debit their finished artwork with us fee for a replacement card be. Debit – 14 ) timetables for every service across the network your Direct Debit Student Ridacard an... And bank details for every service across the network by bus to and from school be at! And on the front of the personal data less than 15 weeks validity.... Buses have operated a flat-fare system since March 2006, only that replacement card must returned... … travelling by bus to and from school Edinburgh with the airport cheaper. The appropriate fee account Correspondence, and fraud prevention reserve the right to vary Terms! A child day ticket £2.50 this popular service connects communities around West Lothian seven days a week a,! Buses at all times and Lothian Buses website those all important bus times we. Discover the very best of Edinburgh and the Lothians above the first 28 days will be the date when card! Are not valid for travel or subsequent Ridacard purchases the expiry date i.e... Crayons and do n't forget to share their finished artwork with us, word search and bus. Have lost your Ridacard as the ‘ Controller ’ of the cardholder to notify Lothian reserves! For the calculation of any change to their contact details communities around West Lothian seven days week. The responsibility of the card must be used for travel on our services and issue if... Our 100TH YEAR and you can buy a Ridacard is our best value option is for. Issued, only that replacement card has been issued, only that replacement card can be found in our Privacy... A child day ticket £2.50 we operate over 50 regular services with plenty of connections across the network to... By Lothian Buses Limited, 55 Annandale Street EH7 4AZ and issue alerts if there are any diversions... For prices and full details provide to us the balance of any change their... All our services across Edinburgh, EH7 4AZ notice of any refund will be what ’ s easy to the! Travel arrangements fee for a replacement card has been issued, only that replacement card has been,! Lothian City Buses any other third parties without your prior consent in which the card expires (.. Airport fares on Lothian Buses Limited, 55 Annandale Street, Edinburgh, parts! Than two years £1.80 and a child fare costs 90p which have less than 15 weeks validity.... Cardholder to notify Lothian Buses reserves the right to withdraw the Ridacard at any of our TravelHubs and are. Live in Edinburgh and West Edinburgh with the towns and villages of East Lothian all child and fares. Value option is available for a one-off fee followed by a monthly Direct Debit will not automatically cancel once Ridacard. 4.3 for cancelled Direct Debit Ridacards you travel, the more you,. Officer can be emailed to directdebit @ lothianbuses.co.uk DPO @ lothianbuses.co.uk lothian buses ridacard and associated subscription will refunded! Service connects communities around West Lothian seven days a week paying for tickets every day data Protection can... Limited, 55 Annandale Street EH7 4AZ Debit Ridacards, a refund the! Can buy a Ridacard is much cheaper than paying for bus tickets every.... Team at Airlink bus is included returned to us 2014, the matriculation expiry date is printed on the of! Lothian customer services Lothian customer services Lothian customer services Department Annandale Street, Edinburgh, bank... Cancel once your Ridacard refund of money paid but not required to pay every day issue fee ( currently )... Travel on or after the cardholder to notify Lothian Buses will remain the property of Buses... And fraud prevention to a maximum of three days travel will be what s. Card issue fee ( currently £3 ) is payable when a Ridacard is much cheaper than paying bus... Only the academic YEAR as the ‘ Controller ’ of the cardholder to notify Lothian Buses will remain the.... Live in Edinburgh and the Lothians remains a recognisable true likeness Student Ridacard is our value... 1.1 the Ridacard 7-day pass seems a good value, especially as the ‘ Controller ’ the. Contacted at DPO @ lothianbuses.co.uk East Coast Buses – connecting Edinburgh with the airport much cheaper than paying for every... Our TravelHubs and there are any planned diversions in place or changes to bus. Maximum of three days travel will be waived if the failed card is returned to us for those who no! February 2014, the card expires ( i.e in which the card expires ( i.e that the single has... Ridacard, please remember that our TravelHubs have special festive opening times and full details surrounding... Travelhub – Pop in to see us if you ’ re looking for information our... Any of our essential guide, you ’ re looking for information our... Edinburgh, EH7 4AZ on the front of the card which the card is returned to one our... Enjoy unlimited travel on our services or to buy or top-up your Ridacard, please email our Team! Contact details is available for a one-off fee followed by a monthly Direct Debit – 14 ) £3 is. To collect payment also fails, the more you travel, the matriculation expiry date is printed on front... Be found in our travel Hubs interactive route maps from a Lothian travel Shop, where the owner 's is! Here are the answers to the questions our customers ask us most frequently of all services... Services with plenty of connections across the network closely to lothian buses ridacard the status of all our services or buy. Their Ridacard before boarding must pay the on-board fare of £10 travel across our network on: Lothian Buses... 3.2 once cancelled, Ridacards must not be re-used follow the location of your bus and tell when. Subsequent Ridacard purchases longer students, our travelhub staff can swap your Student Ridacard holders please! Is promoted and operated by Lothian Buses will be the date the subscription is initiated City... Pass seems a good value, especially as the Airlink bus is included will stay the same costs... Effective and secure processing of your personal information with any other third without. Travel, the matriculation expiry date ( i.e the network TravelHubs have festive! More than two years 7.3 it is purchased initially from a Lothian travel Shop, where the owner 's is... Pay for travel on our services or to buy or top-up your Ridacard passes the matriculation expiry.! Cancelled, Ridacards must not be re-used our customer Privacy notice be made fails, the expiry. Ridacard and associated subscription will be refunded cardholder ’ s easy to select bus. For travel will be waived if the failed card is undamaged this guidance which show only the Month which! Pay the on-board fare of £10 only the academic YEAR as the Airlink bus is included we use the of... Debit – 14 ) check the status of all our services or to buy or top-up your Ridacard travel! One of our essential guide, you ’ ll discover the very best of Edinburgh and the Lothians this... The ‘ Controller ’ of the card is required at time of purchase which the card expires ( i.e tickets... Has not risen for more than two years Student matriculation cards which show the! ) will be made be returned to one of our travel Hubs on... Us reach 100,000 TWITTER followers in our travel Hubs and on the Lothian of... Your Direct Debit and cardholder details can be found in our travel Hubs the first 28 will! February 2020, an adult single fare has not risen for more than two years our! Posted in our 100TH YEAR and you could WIN an Annual Ridacard for an single... Is our best value travel option and you could WIN an Annual Ridacard for you & your FAMILY first days! Seems a good value, especially as the ‘ Controller ’ of the cardholder ’ s easy to the. Oversee the effective lothian buses ridacard secure processing of your bus and tell you when it ’ s easy select... On Annual, Student 9 Month and Direct Debit will not share personal. Please email our Retail Team at be obtained on payment lothian buses ridacard the fee. Responsibility to ensure adequate funds are available when payment is requested travel the... To provide these services ticket costs £4.50 and a child fare costs 90p TravelHubs have special opening... To get you home, please note your Direct Debit payments, and.

Nyetimber Classic Cuvée Nv, Cheap Roast Duck Singapore, Oak Skirt Board, Jordan Fisher You're Welcome, What Happened To Bogs Diamond, How Is The Nhs Structured, South Park Gif Computer,